Respect for human rights

Toyota Tsusho Group Basic Policy for Human Rights

Toyota Tsusho Group Basic Policy for Human Rights (January 2020)
  • Toyota Tsusho's Corporate Philosophy is "Living and prospering together with people, society, and the globe, we aim to be a value-generating corporation that contributes to creation of a prosperous society."
  • We think respect for human rights based on international standards forms the foundation as we deploy our business worldwide. We support the Universal Declaration of Human Rights proclaimed by the United Nations General Assembly in 1948 as well as the Guiding Principles on Business and Human Rights endorsed by the United Nations Human Rights Council in 2011, and includes the respect for people in our corporate Behavioral Guidelines.
  • In addition, through our Supply Chain CSR Behavioral Guidelines established to share a common understanding with our suppliers, we also request our suppliers to practice initiatives taking into consideration human rights. These include respecting human rights; preventing forced labor, child labor, and insufficiently compensated labor; and eliminating discrimination on the basis of sex, age, nationality, race, skin color, ethnicity, religion, sexual orientation, political viewpoint and other factors.

At Toyota Tsusho, our Behavioral Guidelines stipulate that we “respect people and strive to create a dynamic and rewarding workplace,” as part of our efforts to be a good corporate citizen. Our Global Code of Conduct & Ethics (COCE) specifies that we show respect for human rights.
At Toyota Tsusho, our Behavioral Guidelines stipulate that we “respect people and strive to create a dynamic and rewarding workplace,” as part of our efforts to be a good corporate citizen. Our Global Code of Conduct & Ethics (COCE) specifies that we show respect for human rights.
As we expand globally, based on these guidelines we support and respect international human rights principles, such as the International Bill of Human Rights*; and, based on the United Nations Guiding Principles on Business and Human Rights (UNGP), we respect human rights.
We believe that human rights of children—who will lead future generations—require particular consideration; to this end, we endorse children's rights related treaties championed by international championed by international organizations, and support UNICEF’s Children’s Rights and Business Principles.
We strive to ensure no discrimination takes place in our workplaces on the basis of gender, age, nationality, religion, disabilities, or other factors. In addition, we have rules to prohibit forced labor, child labor, unduly low pay low wages, and we endeavor to eliminate inadequate employment, and pay above the minimum wage in compliance with the labor laws and regulations of the countries we operate in.

At Toyota Tsusho, we support ISO 26000, a set of standards that seeks to maximize contributions to sustainable growth in the regions and countries in which businesses operate.
Through local employment and local procurement, we aim to develop human resources and revitalize regional societies and economies, and so achieve coexistence and co-prosperity with local communities. In addition, we endeavor to protect the right to privacy of all people with whom we engage in the course of our company activities, and protect their right to freedom of expression.

Following a resolution passed at the Board of Directors meeting in April 2016, in July the same year Toyota Tsusho formulated its Global Code of Conduct & Ethics (COCE), which defines the company’s Behavioral Guidelines. The COCE was formulated by a team of Toyota Tsusho Group employees from Japan and overseas. The President & CEO Message and the COCE Booklet is available in 23 langues and all employers and employees worldwide can access them via internet.
Through the COCE Global Network, we will obtain a pledge and put into practice the universal code of conduct ethics (COCE) from each officer and employee of the Toyota Tsusho Group around the world.

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Internal whisleblowing system

Toyota Tsusho has set up a Compliance Consultation Desk for consultations on and reporting of sexual harassment, power harassment, discriminatory language, and other human rights issues. The Consultation Desk determines whether an investigation is necessary and, if so, operates in such a way that anonymity and confidentiality are maintained, and that reporting personnel are not subject to retaliation. The reporting individual is notified of the investigation’s results as necessary.
In November 2017, we launched a dedicated external reporting line with multilingual support in more than 160 languages, providing a global service with greater anonymity and confidentiality. In this way, we are working to establish internal reporting systems that make it easier for employees to report or consult on matters related to COCE violations, including corruption and human rights’ violations.

In the fiscal year ended March 31, 2020, there were 16 human rights cpnsultations, and we are taking appropriate measures after conducting interviews with related parties. The consultation desk can be used by all Group employees regardless of their employment type, and its use has become established. We will continue to strive to educate and thoroughly inform our employees.

Training and awareness activities

The Global Human Resources Department is primarily responsible for employee training and awareness activities to boost employees' human rights awareness. At Toyota Tsusho, we have introduced Practical Harassment Training with the goal of raising awareness of appropriate labor management; this training uses case studies to teach employee who are in management position about trends and solutions.of human rights awareness. Our human rights educational activities are attended not only by Toyota Tsusho employees, but also personnel at affiliated companies. In the fiscal year ended March 31, 2020, we carried out e-learning initiatives on all aspects of sustainability, including our Basic Policy for Human Rights and respect for human rights for all TOYOTA TSUSHO employees took part in the initiatives.

Fair employment

When hiring employees, we make fair decisions based solely on whether an individual has the abilities and qualities matching the needs of Toyota Tsusho. Differences based on gender, age, nationality, disabilities, and other factors are not considered during this process.We also provide training for hiring staff and others involved in the hiring process, while consulting government organizations and attorneys when necessary to ensure our hiring is free of discrimination or prejudice.

Eliminating child labor and forced labor

As part of COCE, we pledge not to participate in child labor, human trafficking, and other forms of forced labor. In order to prevent child labor, for example, we have made age-verification via official identification a compulsory part of our recruitment processes.
for human rights violation and all forms of corruption—including those outlined above—we have launched an external reporting line with multilingual support in more than 160 languages; in this way, we are establishing systems that enable us to respond appropriately to information provided by parties from both inside and outside the Group.

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